PRIVACY POLICY
This Privacy Policy explains how Tours of Morocco collects, uses, stores, and protects personal information when you contact us, request a tour, make a booking, or use our website.
We only collect information that is necessary to communicate with you, prepare your itinerary, manage your booking, provide travel services, and improve your experience with Tours of Morocco.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
We collect only the information needed to respond to your requests, prepare your Morocco trip, manage bookings, and provide the services you ask us to arrange.
When you contact us or request a tour, we may collect personal information such as your name, email address, phone or WhatsApp number, country of residence, and other contact details you choose to provide.
For trip planning and bookings, we may also collect information such as your travel dates, number of travelers, arrival and departure cities, accommodation preferences, itinerary requests, activities, and special travel requirements.
If necessary to arrange a service, we may request additional booking information such as flight details, rooming preferences, or passport information. We will only request this when it is reasonably required for your trip.
When you use our website, certain technical information may also be collected automatically, such as your browser type, device information, IP address, pages visited, and website interactions.
Please do not send sensitive personal information unless we specifically request it because it is necessary to arrange a confirmed travel service.
We use the information you provide only for legitimate business purposes related to your inquiries, bookings, travel arrangements, customer support, and website experience.
We use your information to respond to inquiries, prepare personalized itineraries, provide quotations, confirm bookings, and arrange the services included in your Morocco tour.
We may also use your contact details to send booking confirmations, payment information, pickup details, itinerary updates, and other important messages related to your trip.
Your information may be used internally to improve our customer service, website, tour planning process, and the travel experiences we provide.
Where permitted, we may occasionally contact you about relevant Tours of Morocco services or travel information. You can ask us to stop sending promotional communications at any time.
Tours of Morocco does not sell or rent your personal information to advertisers or unrelated third parties.
We only share personal information when it is necessary to arrange your trip, complete a booking, process a payment, or meet a legal requirement.
To arrange your Morocco tour, we may share relevant booking information with trusted service providers such as hotels, riads, desert camps, drivers, guides, activity providers, and other suppliers included in your itinerary.
We only provide the information reasonably necessary for the supplier to deliver the service you have booked.
Where payment services are provided by banks, card processors, PayPal, or other payment providers, information required to complete the transaction may be processed according to that provider’s own privacy policy.
We may also disclose information where required by law, government authorities, or when reasonably necessary to protect our legal rights, travelers, or business.
We do not give your personal information to unrelated third parties for their own marketing purposes.
Our website may use cookies and similar technologies to help pages work properly, understand how visitors use the site, and improve the overall website experience.
Cookies are small files that may be stored on your device when you visit our website. They can help remember preferences, improve website functionality, and understand how visitors interact with our pages.
We may use analytics tools to collect information such as pages visited, time spent on the website, device type, browser, approximate location, and how visitors arrived at the site.
This information is generally used in an aggregated form to understand website performance, improve navigation, and make our content and services more useful to travelers.
You can control or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.
Where required, you can choose which optional cookies you allow through the cookie consent settings on our website.
We take reasonable steps to protect the personal information you provide and keep it only for as long as it is needed for booking, legal, accounting, or business purposes.
We use reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Access to booking and customer information is limited to people who need it to manage inquiries, reservations, payments, or travel services.
We keep personal information only for as long as reasonably necessary for the purpose it was collected, including completing your booking, providing support, maintaining business records, and meeting legal or accounting obligations.
When information is no longer required, we may securely delete it or remove identifying details where appropriate.
Although we take reasonable precautions to protect your information, no website, email, or electronic storage system can guarantee absolute security.
Depending on the laws that apply to you, you may have certain rights regarding the personal information we hold about you.
You may contact us to ask what personal information we hold about you and to request access to that information where applicable.
You may also ask us to correct information that is inaccurate or incomplete, or request deletion of personal information where we are not required to keep it for legal, accounting, booking, or other legitimate purposes.
If you have given consent for a specific use of your information, you may withdraw that consent at any time. You can also ask us to stop sending promotional communications.
Some privacy rights may depend on your country or region and may be subject to legal exceptions. We will respond to valid requests in accordance with applicable law.
Contact us using the details provided on our website and clearly explain your request. We may need to verify your identity before providing, changing, or deleting personal information.
If you have questions about this Privacy Policy or want to make a request regarding your personal information, contact Tours of Morocco and we will do our best to assist you.
